Shipping your order

We offer Free Delivery on all UK mainland and NI orders above £100.

The cost of delivery is summarised here:

Free shipping - £100+ Standard 48 hrs tracked - £4.50 Express Tracked - £7.50

Express Courier Tracked - £12.50 (on order value above £50)

Returning your order

We hope you are very happy with your order. However, in the event that you would like to return or exchange your order, please follow the instructions below. Returns and exchanges are free, but must be made within 28 days of receiving your order. To be eligible for a return, your items must be in the same condition that you received them: unworn, unused, unwashed, tags attached, and in their original packaging. Any supplied hangers, suit bags, boxes and accessories must also be returned as these are deemed as part of the product. If these are not returned, we will give you the option of returning them at your own cost or taking an amount out of any refund requested.

Any time after 28 days or if the original condition is not met we reserve the right to refuse refunds or exchanges. Returns will be refunded to the same method of payment, please allow up to 5 working days for the refund to appear in your account.

For help with a return, you can contact us at studio@coconut-residence.com

You can also contact us if you do not have a UK returns label and/or need a new one.